Avanade Inc. Cons, Business Analysis in Boston, Massachusetts

About The Job

Business analysis includes collecting and interpreting client requirements or problems using technology to connect the business with the right solutions and technical consultants.

Our Business Analysis Consultants are client-facing - so the ability to build great relationships, and manage stakeholders is critical. As an experienced business analysis professional, you’re used to working to high standards - in this role, you will manage projects, programs and clients to an exceptionally high level.

Our consultants independently decide how best to approach and implement projects, as well as how to communicate progress with clients and internally. Initially, you’ll be involved in setting up and managing the team structures, ranging from quality and solution metrics, to risks and issues that could impact project plans. With us, you’ll lead one or more work streams, many of which are elements of even larger projects.

Working alongside analysts, you’ll help create accurate and detailed models, making sure we stay true to client requirements. As projects evolve, you’ll help refine and deepen our implementation process. Towards completion, you’ll take part in test runs to make sure our solution is of the highest quality. Throughout, you’ll collaborate with your team, department directors and other functions to bring in whatever is needed to make the project a success.

This is an opportunity to build your management skills and help grow our practice, ensuring we always deliver our best work.

This means that day-to-day you will:

  • Identify use cases to define and prioritize functional and non-functional requirements

  • Work with customers to understand existing process flows and requirements, then help design processes and proof of concept for new systems or solutions

  • Communicate effectively with clients and technical teams to create common understanding and manage expectations

  • Transfer knowledge between team members to improve efficiency and quality

  • Support change management activities and gain buy-in for plans, decisions and deviations

  • Leverage client knowledge and relationships to identify sales opportunities

  • Review requirements from external parties to ensure value for our clients

About you

You’ll need to be a great all-rounder, good with technology and even better with people. In particular, you should be:

  • Passionate about how we can use new technology to develop smarter ways of working

  • A team player, someone who will roll their sleeves up and get involved in the hard work

  • A relationship manager, building and maintaining strong client relationships through the difficult times as well as the good times

  • A mentor to team members, guiding and encouraging them as they develop their careers

  • An excellent communicator and facilitator, able to present our work with passion and flair

You should have about 3 years’ experience supported by a BA in Business or Information technology, and a proven track record of delivering great work.

About Avanade

Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 27,000 digitally connected people across 23 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at www.avanade.com at http://www.avanade.com/

Qualifications

Years of Experience: 2+ years business analysis experience in IT; Prior consulting experience (internal or external) preferred; Experience with at least one software development methodology preferred

Management Experience: N/A

Education: University degree required

Other Skills/Knowledge:

Professional Skills:

  • Experience participating in requirements gathering process for IT systems

  • Ability to effectively facilitate requirements gathering sessions

  • Strong client interface and presentation skills

  • Strong business acumen

  • Track record of initiative and outstanding performance

  • Excellent interpersonal skills "Customer Focus"

  • Manage customer expectations effectively

  • Ability to quickly build relationships

  • Excellent communication skills, both written and oral

  • Passion for learning

  • The ability to effectively bridge the gap between the business and IT organizations

  • Ability to quickly adapt and contribute to solution design across a broad range of industries

  • Strong time management skills

  • Willingness to travel (80%)

Functional Skills:

  • Process documentation and analysis

  • Ability to effectively facilitate team and customer meetings

  • Ability to specify system requirements for business processes (data, presentation, and logic)

  • Requirements gathering methods and tools

  • Strong understanding of software development and implementation lifecycle

  • Understanding of architecture, framework and object model that support the business application to be implemented

Microsoft Products:

  • Visio

  • PowerPoint, Word, Excel

  • Microsoft Project (working knowledge)

  • Microsoft certification a plus

  • Understanding of concepts and applications of Microsoft technologies preferred

Required Certifications: N/A

Additional Area, Region or Service Line specific requirements: N/A

Requisition ID - 58712

Avanade is the leading provider of innovative digital and cloud-enabling services, business solutions and design-led experiences, delivered through the power of people and the Microsoft ecosystem. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation and has 30,000 professionals in 24 countries. Visit us at www.avanade.com.

Category: Business and Tech Integration

Avanade® Is An Equal Opportunity Employer. Avanade prohibits discrimination and harassment against any employee or applicant for employment because of race, color, age, religion, sex, national origin, gender identity or expression, sexual orientation, disability, veteran, military or marital status, genetic information or any other protected status.

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Avanade is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to Avanade at careers@avanade.com or call (206) 239-5610 and let us know the nature of your request and your contact information.

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