Avanade Inc. Managed Services Solutions Architect, Modern Workplace, Director in Manchester, United Kingdom
Modern Workplace Managed Service and Solution Architect, Director
• Have you got experience architecting innovative Managed Services solution in Modern Workplace space? • Are you dreaming big and have the motivation to bring your ideas to life, even as others prefer to play it safe? • Want the agility and energy of a start-up, backed by the resources of Accenture, Microsoft and the Center for Information Systems Research at MIT Sloan School of Management?
If you are reading this and the above got you excited, then we want to speak to you! This is a superb opportunity for you to be part of the UKI Managed Services team. This role highly visible and strategic role, so our future UKI Managed Services and Solution Architect will be a strategic leader helping us to build business and architect modern client and value centric solutions to drive revenue growth and market share in UKI.
About the role of Managed Service Solutions Architect:
Demonstrating an innovative and results-oriented approach, you will achieve and exceed performance growth targets and establish Avanade as a Managed Services Leader and as a #1 Employer of choice. As a member of a highly-matrixed and global environment, you work with our diverse and inclusive sales and delivery leads to architect innovative Managed Services solutions that conceive and sustain high levels of business value for our clients - accelerating the Realisation of their Digital ambitions using a range of services anchored in the Microsoft eco-system.
Role Responsibilities: • Collaborate with UKI leadership, partners and other third parties to implement a strategy to drive Modern Workplace Managed Services (MS) sales growth across the regions. • Work closely with Avanade sales, service leads and delivery teams on individual opportunities, shaping and supporting conversion of a managed services win strategy and underpinning service/solution architecture spanning design, integration and management (leveraging best practice methodologies e.g. ITIL4, COBIT, LEAN and DevOPs). • Work with Sales and Finance to define the right commercial solution and with Technical Solution Architects to define the right delivery approach including processes, methods, tooling and partners to underpin the Service Design. • Educate account leadership, business development and managed services teams on our Modern Workplace Managed Services Portfolio and how to position and architect our solutions to build customer value and drive revenue growth. • Lead UKI leadership and delivery teams during architectural design sessions, key customer workshops, implementation project reviews and end-to-end solution shaping. • Assist with alignment of the Europe and UKI Modern Workplace Managed Services businesses to deliver marquis accounts and best-in-class bids.
About you: As an experienced Managed Services Solutions Architect you have: • You must have experience in implementing a strategy to drive Modern Workplace Managed Services: • Extensive and senior experience of architecting and supporting sales of (ideally Microsoft enabled) Workplace Managed Services solutions spanning infrastructure, platforms, applications, devices, security, data, experience and business improvement. • Sales and/or end to end solutioning accountability and track record for a pipeline of $10M+ TCV managed services deals with demonstrable innovation and value creation plus evidence of successful cross and upsell motions. • Service design, integration, implementation, transition, and lifecycle management including development of performance metrics spanning operations, experience and business value. • Workplace services strategy, organisation, and operations consultancy knowledge. • Knowledge of ITSM; ITIL v4; Agile; DevOps; COBIT. • Experience of leading, implementing, and deploying innovative go-to-market strategies (all sales and marketing initiatives) across large scale services-based opportunities.
The position will be based from one of our UK locations (London, Manchester or Newcastle, depending on where you are based, we can be flexbile), and with frequent travel to client sites and our London office (post Covid19, right now, we are all working from home right now, to ensure safety of our employees). We work flexibly and travel where needed.
What makes us stand out? There are plenty of excellent reasons to join us but let's keep it short: • We have just been Awarded Top Employer in 2021 taking 5th place • Women in IT Awards - Employer of the Year 2020 • You will have an exposure to work on different top Microsoft stack technologies but also a superb opportunity to develop yourself. • We are supporting our employees to cross-train and develop their skills around different Microsoft technologies. • Your colleagues are people with a real passion, dynamic approach and enthusiasm for technology. • You’ll have ample opportunities for career growth and personal development. • We’ve won countless awards for our unrivalled technical expertise on the Microsoft platform, and for the innovative thinking that goes into our work. • Your journey with technology doesn’t stop once you work at Senior level - it is quite the opposite!
Benefits for you: Private Medical Cover, Car Allowance, Income Protection Policy, Extended benefits, Bonus, 80 hours per annum studying towards Microsoft Certifications, generous pension, car allowance, and much more.
About Avanade: Avanade leads in providing innovative digital services, business solutions and design-led experiences for its clients, delivered through the power of people and the Microsoft ecosystem. Our professionals combine technology, business and industry expertise to build and deploy solutions to realize results for clients and their customers. Avanade has 39,000 digitally connected people across 25 countries, bringing clients the best thinking through a collaborative culture that honors diversity and reflects the communities in which we operate. Majority owned by Accenture, Avanade was founded in 2000 by Accenture LLP and Microsoft Corporation. Learn more at http://www.avanade.com/
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