Job Information
Avanade Inc. SCCM/Intune Project Specialist in Ottawa, Ontario
You’re a collaborator who loves solving problems with technology and using your good interpersonal and organizational skills to build positive relationships. We’ll surround you with people who are as passionate about technology and innovation as you are. You’re a natural bridge between consultants and clients, especially when projects are starting up. With your great interpersonal and presentation skills, you establish relationships quickly. You love working in an informal environment where you can use your initiative to realize results.
Come join us
Avanade is a global leader for Modern Workplace and Employee Experience transformation and managed services. Our Workplace Platform Modernization offering helps clients identify, design, and implement solutions on the Microsoft 365 platform. We are hiring a Desktop SCCM/Intune Specialist to join our IT team and provide Windows build project support to our clients. You will be responsible for supporting Windows Desktop within a SCCM environment migrating to a modern desktop management (Intune, Autopilot) environment. This includes maintaining and deploying Windows Desktop builds, applications, feature updates, security patches, Desktop/Laptop driver updates. Together we do what matters.
What you’ll do
• Monitor and maintain the security and performance of laptops and desktops, including antivirus, updates, backups, and encryption.
• Document and report any incidents, problems, or requests using the ticketing system
• Coordinate with other IT staff and vendors to ensure the quality and availability of IT services. Diagnose and resolve hardware and software issues in a timely and professional manner.
• Stay updated on the latest technologies and best practices in desktop support Job Requirements. Must be able to work on site and travel to different locations as needed.
Skills and experiences
• Windows 10/11
• Experience and understanding of workplace security with Microsoft EMS E5 suite.
• Azure Directory/ Group Policy
• Desktop/Laptop Hardware
• Intune / SCCM/Auto Pilot
• Azure Advanced Threat Protection
• Azure Information Protection/Application Packaging
About you
• Consultative, collaborative, relationship builder
• Resilient, adaptable, flexible
• Intellectually curious and passionate about technology
• Convincing storyteller and engaging content creator
Enjoy your career
Some of the best things about working at Avanade
• Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you
Find out more about some of our benefits [1] https://www.avanade.com/en-gb/career/benefits
A great place to work
As you bring your skills and abilities to Avanade, you’ll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and our communities. You’ll join a community of smart, supportive collaborators to lift, mentor, and guide you, but to also lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It’s all here, so take a closer look!
We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit[2] https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity page.
Create a future for our people that focuses on
• Expanding your thinking • Experimenting courageously • Learning and pivoting
Inspire greatness in our people by
• Empowering every voice • Encouraging boldness • Celebrating progress
Accelerate the impact of our people by
• Amazing the client • Prioritizing what matters • Acting as one
To learn more about the types of projects our Modern Workplace team works on check out these client stories:
[3] https://www.avanade.com/en/clients/fresenius
[4] https://www.avanade.com/en/clients/bbu-gmbh
References
Visible links
https://www.avanade.com/en-gb/career/benefits
https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
https://www.avanade.com/en/clients/fresenius
https://www.avanade.com/en/clients/bbu-gmbh